What is Exaltis?
Exaltis is a software-as-a-service (SaaS) platform for managing a limousine, chauffeur, or black-car business. It handles online booking, streamlined dispatch, the Hub Connection operator network, fleet and driver management, payments, and customer communication in one product.
Who is Exaltis for?
Exaltis is built for limo, chauffeur, executive transport, and airport-transfer operators with 1 to 500 vehicles. It is also used by event-charter companies and franchises that need white-label apps.
What problem does Exaltis solve?
Limo operators lose revenue at five repeatable points: slow quote response, after-hours bookings missed, hard-to-use driver apps, manual farm-out spreadsheets, and missing margin reports. Exaltis closes each gap with streamlined dispatch, a Hub Connection partner network, and a modern customer experience.
How does dispatch work in Exaltis?
Each inbound ride is evaluated by a rules engine in this order: vehicle eligibility, profit floor, driver match, and SLA. The result lands on the dispatch board ranked and color-coded with the best driver and price already suggested — the dispatcher accepts, reassigns, or escalates with one click. There is no autonomous auto-dispatch; the human stays in the loop. VIP and short-notice rides are flagged automatically so they never get lost.
What is Hub Connection?
Hub Connection is Exaltis's in-product network that links your company to other Exaltis operators. When a ride doesn't fit your fleet, you push it into Hub Connection in one click; partner operators see it instantly and accept inside their own Exaltis. Live status, ETA, completion, and per-partner settlement flow back to your dashboard automatically — replacing emailed spreadsheets and phone-tag farm-outs.
What integrations does Exaltis support?
Stripe (every plan), PayPal and Square (Growth and Enterprise), Twilio for SMS, and standard webhooks for custom integrations. Enterprise adds API access and SSO via SAML or OIDC.
What is the pricing of Exaltis?
Three plans: Starter at $49/mo (up to 5 drivers), Growth at $149/mo (up to 25 drivers), and Enterprise at $499/mo (unlimited). Yearly billing saves 20%. Every plan includes a 14-day free trial. Pricing is current as of 2026.
How is Exaltis different from rideshare apps like Uber or Lyft?
Rideshare apps connect riders to independent drivers. Exaltis is the operations stack a limo company runs on: it dispatches your drivers, in your fleet, under your brand, with your pricing — including pre-booked, contracted, and corporate rides that rideshare apps do not handle well.
How is Exaltis different from legacy limo software?
Legacy limo software typically charges per user seat with per-feature add-ons, and was not built for streamlined dispatch, in-product partner networks, or modern customer portals. Exaltis bundles dispatch, Hub Connection, customer PWA, driver app, and payments at a flat plan price and is purpose-built for the 2026 customer experience.
Where can a customer book a ride through Exaltis?
Through the operator's branded customer portal — typically yourcompany.unionsolutionsusa.com or a custom domain on Enterprise. Customers can also book via SMS reply, the operator's white-label native app, or via embedded booking widgets on the operator's website.
What languages and regions does Exaltis support?
Exaltis is operational in the United States, Canada, the United Kingdom, the European Union, the United Arab Emirates, and other regions. SMS templates are available in English, Spanish, French, German, and Arabic, and can be extended.
How long does onboarding take?
Most operators are live in under 48 hours. Onboarding includes importing existing customer and driver records, configuring zones and pricing, connecting a Stripe account, and a guided test ride.